This regularly updated guide provides clear and concise answers to your most frequently asked questions about direct mail fundraising.

In this article, you'll find answers to a range of common questions, from the basics of what direct mail fundraising is to comprehensive strategies for maximizing your impact. Keep this cheat sheet handy to enhance your fundraising efforts, whether you’re just starting out or looking to refine your approach.

If you can’t find the answers you’re looking for, simply use the contact form at the end of this page to ask your question directly.

Direct Mail Fundraising FAQs

What is direct mail fundraising?

Direct mail fundraising involves sending physical letters, postcards, or packages to potential and existing donors, asking for financial support or other forms of engagement with your organization.

Why should I use direct mail for fundraising?

Direct mail is a proven method for reaching donors in a personal and tangible way. It often yields higher response rates than digital-only campaigns, and it allows you to engage your donors through detailed storytelling.

How do I create an effective direct mail fundraising campaign?

Key elements include a compelling story, multiple requests for money, personalized touches, and professional design. Testing and segmenting your audience can help fine-tune your strategy for improved results.

What are the costs involved in direct mail fundraising?

Costs include design, printing, mailing, and postage. Some organizations also invest in professional copywriting and list rentals – and the return on investment (ROI) almost always justifies these expenses.

How long should my fundraising letter be?

Most of the letters I write fall between one to two pages or about 400-1000 words. The most important thing is to make sure every word has a purpose and that your copy flows nicely and includes several clear and direct requests for money.

What should I include in my direct mail package?

Your package should always include a personalized letter, a response device (i.e., a donation form or reply card), and a USPS-approved envelope. Including small gifts in your packages can help encourage more donations.

How do I measure the success of my direct mail campaign?

You’ll need to measure your response rates, average gift size, and overall revenue from each campaign. You can also use tracking codes and follow-up surveys to gain additional insights into donor behavior.

How often should I send direct mail appeals to my donors?

Quarterly mailings are common practice, but the truth is that there isn’t a one-size-fits-all answer to this question. When in doubt, ask your donors for their communication preferences.

How can I personalize my fundraising letters?

Address the donor by their first name, acknowledge their past giving history, and create variations of your letters based on donor segments. Variable data printing can help automate some of these processes.

What are the best practices for writing a direct mail fundraising letter?

Focus on emotional storytelling, keep the message donor-centric, include multiple clear and urgent calls to action, and use simple, straightforward language. Highlight how you’ll use the donations to encourage generosity. Read this article for more practical guidance.

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